Customer Survey Form
At P&C General Contracting
Ltd., we are proud of the work we do and
make every effort to ensure our services
meet and exceed your expectations and requirements.
To help us achieve our goals and continue
the ISO 9001-2000 process of improvement,
we ask that your fill out this assessment
of our overall performance.
Your response is appreciated.
Bill Penny and Pete Casson
|
Project Completion Date |
|
Project Name |
|
Your Name |
|
Your
Email |
|
|
Quotations
Are our quotations accurate and timely? |
|
Service
Is our management staff readily accessible,
active and visible? |
|
Response Time
Do we identify, respond to and resolve issues
promptly? |
|
Courteous
Is our staff courteous, responsive and neat
in appearance? |
|
Invoicing
Are our invoices accurate and timely? |
|
| Project/Service
Work |
Completion Time
Did we complete the project to meet your schedule's
needs? |
|
Cleanliness
Did our staff maintain a clean work site? |
|
Organization
Did we organize the work and manage the resources
and subtrades effectively? |
|
Knowledgeable
Did we supply qualified and skilled staff? |
|
Punctuality
Was our staff punctual throughout the work day? |
|
Health & Safety
Did our staff work safely and follow all site
safety guidelines? |
|
| |
|
| Suggestions/Comments |
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